← Verdict

Delete your account

Verdict is operated by Endpaper Labs LLC.

The fastest way: in the app

Open Verdict and go to Settings → Delete account. You'll confirm with your password, and your account is deleted immediately— no waiting period, no support ticket. If you subscribed through the App Store or Google Play, also cancel the subscription in your store account (stores don't let us cancel it for you).

Playing without an account? Nothing to delete — your progress lives only on your device. Reinstalling or clearing app data wipes it.

By email

If you can't reach the app, email hello@endpaperlabs.com from the address on your account and ask us to delete it. We'll verify it's you and complete the deletion within 30 days (usually much sooner).

What gets deleted

Deletion is permanent and immediately removes from our live systems:

  • Your email and name
  • Your password (we only ever store a hash)
  • Your puzzle results, streaks, and stats
  • Your push-notification tokens and sign-in sessions
  • Any pending email-change or password-reset tokens
  • Your payment profile at our payment processors (we ask Stripe to delete your customer record, and RevenueCat to delete your purchase record)

What we keep, and for how long

  • Bug reports you sent may be retained for engineering history, but they are anonymized — the account link and your email are removed.
  • Payment records: Stripe retains transaction records after we delete your customer profile, as required for tax and financial compliance.
  • Error logs: our error tracker (Sentry) may hold technical logs referencing your internal account id (never your email or name); these expire automatically within 90 days.
  • Backups: encrypted database backups may contain your data for up to 30 days after deletion, then expire automatically. Backups are only ever used for disaster recovery.
  • Deletion record: we keep a one-line log that an account with your (now-meaningless) internal id was deleted, as evidence the deletion happened.

Get a copy of your data first

Before deleting, you can download everything we hold about your account as JSON: while signed in, call GET /api/v1/me/exportwith your session token, or email us and we'll send the export within 30 days.

Questions

See our Privacy Policy for the full picture, or reach us any time at hello@endpaperlabs.com.